Privacy policy

Privacy Policy

Last updated: February 7, 2026

RUHVEE FZE LLC (“RUHVEE”, “we”, “our”, or “us”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). RUHVEE is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through payment providers)

  • Order details and purchase history

  • Communications with our customer support

  • Device and browsing information such as IP address and browser type

  • Website usage and interaction data

How We Collect Your Information

We may collect personal information:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies when you use our website

  • From service providers who help us operate our store

  • From third-party platforms when you interact with our content or advertisements

How We Use Your Personal Information

We use your information to:

Provide and Improve Our Services

  • Process orders and payments

  • Deliver products

  • Send order confirmations and updates

  • Manage customer accounts

  • Improve our website and customer experience

Customer Support

  • Respond to inquiries and requests

  • Resolve issues related to orders or exchanges

Marketing and Promotions

  • Send promotional emails or offers (you can unsubscribe anytime)

  • Show relevant advertisements based on your interactions

Security and Legal Compliance

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory obligations

Payment Security

All payments are processed through secure third-party payment providers. RUHVEE does not store or have access to full card details.

How We Share Your Information

We may share your information with:

  • Shopify (our ecommerce platform provider)

  • Payment processors

  • Shipping and logistics partners

  • Service providers who help operate our business

  • Legal authorities if required by law

We do not sell or rent your personal information.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information you submit may be stored and processed by Shopify or its partners in countries outside your residence.

To learn more about how Shopify uses your data, visit:
https://www.shopify.com/legal/privacy

Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze traffic and usage

You can disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system is completely secure.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing communications

To exercise your rights, contact us at: support@ruhvee.com

Children’s Privacy

Our services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Information

RUHVEE FZE LLC
Registered in Ajman Nuventure Free Zone, UAE
License Number: 2629310607888
Email: ruhvee.ae@gmail.com