Shipping policy

Shipping Policy

Last updated: February 7, 2026

Thank you for shopping with RUHVEE.

Delivery Area

We currently ship only within the United Arab Emirates (UAE).

Shipping Options

Standard Delivery

Fee: AED 9
Delivery time: 3–4 business days
Free standard shipping on orders above AED 500

Express Delivery

Fee: AED 15
Delivery time: typically 1–2 business days
Free express shipping on orders above AED 800

Order Processing

Orders are processed within 1–2 business days. Delivery times begin after order processing is complete.

Delivery Delays

Delivery times are estimates and may be affected by:

Public holidays
Weather conditions
Courier delays
Incorrect shipping information

RUHVEE is not responsible for delays caused by third-party courier services.

Incorrect Address

If an incorrect address is provided:

Delivery delays may occur
Additional shipping charges may apply

★★★★★

✦ Find My Outfit

I tried the Find My Outfit thing before my sister’s engagement and honestly I didn’t expect much at first. I just filled the form quickly and mentioned my budget and that I liked dusty rose. The next day they sent me a few options on WhatsApp and I actually liked all of them which never happens. The stylist even suggested what jewelry would go with it. It felt really easy and personal. Got it delivered to Dubai Marina pretty fast too. I’d definitely use this again.

Sara Ahmed

Dubai · Find My Outfit · Embroidered Chiffon Set

Verified Buyer

★★★★★

✦ Catalogue & Quality

I was just browsing the catalogue for fun and ended up ordering right away. The fabric quality surprised me the most it actually feels premium when you touch it. Not like the usual stuff you see around. Delivery was quick as well. I’ll probably order again soon.

Fatima Malik

Sharjah · Catalogue · Lawn Printed Co-ord

Verified Buyer

★★★★★

✦ Find My Outfit

I had a wedding to go to in Dubai and had no idea what to wear. I tried Find My Outfit and just explained the event and what I was comfortable wearing. The stylist sent me a few options and one of them was perfect. I don’t think I would have found something like that on my own. Made things a lot easier.

Ayesha Khan

Dubai · Find My Outfit · Anarkali Set

Verified Buyer

★★★★★

✦ Catalogue & Quality

I ordered a lehenga for a friend’s wedding and I was a bit nervous ordering online. But when it arrived it actually looked even better than the pictures. The embroidery is really detailed and the whole outfit felt special. It came nicely packed and everything was in perfect condition. Got a lot of compliments that night.

Zara Hussain

Abu Dhabi · Catalogue · Lehenga

Verified Buyer

★★★★★

✦ Find My Outfit

I wasn’t fully sure about using Find My Outfit at first but it turned out to be really nice. The stylist actually paid attention to what I liked and even checked in after I got the outfit. It didn’t feel like normal online shopping at all. Delivery to Ajman was pretty quick too.

Mahnoor Riaz

Ajman · Find My Outfit · Formal Sharara Set

Verified Buyer